Success story

Leading Business Intelligence

Coalition is a leading business intelligence provider which supplies deep analytical research on market peers, revenue opportunities, client wallets and the overall market size and conditions to the top 15 global investment banks.

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The Story

Coalition’s IT Team

Northern Star works with Coalition’s IT team to help them maintain their global IT infrastructure and their onsite embedded services have led to full integration with Coalition’s global business.

OBJECTIVES

01

Advise and consult with Coalition’s global IT teams

02

Deliver on-going, high quality, round the clock support in conjunction with Coalition’s global IT teams

03

Deliver excellent value on hardware and software purchases in this territory

SOLUTIONS

  • Northern Star’s Account Managers work closely with the Coalition’s IT teams and UK users
  • Northern Star’s Onsite Embedded Services gave Coalition the level of IT strategy and technical support at an exceptional price point
  • Northern Star’s Account Managers source compliant hardware and software for Coalition

RESULTS

  • Total Cost of technology ownership greatly reduced
  • Assets and software maintained correctly
  • Coalition able to deliver a high quality of service on a global scale without worrying about an operational disconnect