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+44 (0) 800 319 6032
+44 (0) 800 319 6032
We have industry leading response times with customer determined SLA’s and a local presence so your issues are solved quickly by recognisable members of our team. You can rely on a support team which will save your business money by solving problems quickly and efficiently.
We are available from 8am-6pm and with a 24/7 wrap around delivered by people just like you in our London office, which helps keep your staff productive and happy. By pro-actively managing all our customers’ accounts 24/7 and running a weekly ‘housekeeping’ service, we ensure our clients avoid unexpected problems.
Multiple Technical Account Managers deliver an extensive repertoire of IT knowledge in a friendly and polite manner and can help you either at your location or remotely. We practise what we preach and our help desk systems allow us to work remotely, even on a Snow Day or whenever the trains aren’t running.
No call centres here, you can trust our 24/7 support not to have a call centre mentality, our community of Technical Account Managers are ready, willing and available to help you any time, day or night, no matter where you are in the world, with a guaranteed 1 hour response time. In the event that you require on-site support our London based, flexible and mobile community of Technical Account Managers will be able to attend your offices as a matter of urgency and priority.
You gain by your staff being able to get the support they need, when they need it.
Get a clear, practical view of the right next step for your organisation.
Every service from the Northern Star navigation is shown below, organised into three clear categories for quick access.
Responsive day-to-day support backed by practical guidance, proactive management and international capability.
Layered protection that helps prevent attacks, detect threats and strengthen your organisation’s ability to respond.
Secure, flexible Microsoft solutions designed to improve collaboration, simplify management and support growth.
Sector-focused IT support, cloud guidance and cyber security shaped around the way your organisation works.
Speak directly with an experienced specialist — no voicemail maze, no scripted support.
Tell us what is slowing your organisation down. An experienced specialist will help you understand the most practical next step.
6 global locations. One local point of contact. London-based support.
Dependable IT support and cyber security for ambitious organisations in London and around the world.
The Leadenhall Building
122 Leadenhall Street
London EC3V 4AB
Schuman Roundabout 2–4
1040 Brussels
14 Wall Street, 20th floor
New York, NY 10005
33 Rue La Fayette
75009 Paris
75 Broadway, Suite 202
San Francisco, CA
Marina Bay Financial Centre
10 Marina Boulevard
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